My name is Damian Mercadal and I am the head of this administration. I'm a member of the Official Association of Property Administrators of the Balearic Islands with number 1007. This association ensures and guarantees professional and updated management of their affairs to communities.
I have an organization made up of professionals with long experience to attend to the diverse needs of the communities and the owners, and to guarantee the correct fulfillment of their multiple obligations.
With the training and work experience that Catalina accumulates, she attends the owners in their demands with empathy and honesty to resolve any doubt and/or incident.
One of their main responsibilities is the management and control of late payments in Homeowners' Associations, as well as offering a high-quality customer service, always seeking the satisfaction and well-being of all homeowners.
Her experience in the world of accounting guarantees efficient and transparent management in the accounts of the Communities of Owners and of the properties that we manage, as well as the preparation and presentation of taxes before the tax agency.
In addition to her accounting and tax duties, Isabel is known for being a resourceful person, always ready to find solutions to any problem that may arise. She maintains direct and close contact with the communities and industrialists, supervising the maintenance, repairs and improvements of the properties. Her responsible and personalized approach makes her the true person responsible for the communities, ensuring their proper functioning and managing every aspect of their administration efficiently and on time.
Sonia is in charge of the Claims and Incidents Department, playing a key role in the management and resolution of any setbacks that may arise. Her experience and rapid response capacity ensure that all claims and incidents are handled efficiently and with the utmost attention to detail.
She is responsible for coordinating the actions necessary to resolve problems arising from any incident, managing claims, communication with insurers, and supervising the corresponding repairs. Sonia works to minimize the impact on communities and guarantee a quick solution, always ensuring the peace of mind of the owners.
With a solid background in accounting and administration, Jennifer ensures accurate and efficient management in all areas of her responsibility. Her main work within the company includes the accounting department and billing management, ensuring that each process is carried out with the utmost accuracy.
Beyond her accounting duties, Jennifer is also actively involved in supervising the work on the farms. She makes regular visits to ensure that the works and tasks are carried out in accordance with quality standards, collaborating closely with the industrialists and maintaining constant communication with the communities, always seeking the best operation and well-being for all the owners.
Alexandre leads the Property Management Department, where his extensive experience and knowledge of the real estate sector are essential to offer comprehensive and personalized management. He is responsible for managing leases and general supervision of the properties, always with the aim of optimizing resources and ensuring the well-being of the owners.
Thanks to his linguistic skills, Alexandre also specializes in dealing with foreign clients. He speaks Portuguese and English natively, as well as having knowledge of German and French, allowing him to communicate effectively with a wide variety of international owners and collaborators. His proactive approach ensures that each property and community is kept in optimal condition.
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